top of page
Client Concern (MSP)
Did we Give you a window of arrival when you called our company?
Was there a serivce fee discussed when you booked the appointment?
Did the technician show up in that window?
Was the technician nice and courteous, and did they have a professional presence in the home?
Did the technician swear or use any tobacco products on your property?
Did the technician show you the book where we get our prices from?
Did the technician give you an upfront price before work was perfromed?
Is every item the technician worked on currently operational?
Did the technician clean up after themselves?
Is this concern resovled or does this need to be escalated?

Thanks for submitting!

WHEN CREATING THE "CONCERN" IN SERVICE TITAN:  PLEASE ASSIGN THIS TO

 

MSP HVAC: Mike Lemke (Subtask Nick M)

​

MSP ELECTRICAL: JEFF SPONSLER (Subtask Nick M)

​

MSP PLUMBING: Tom Ronia )

Subtask Nick M

​

bottom of page